Privacy Policy

Statement regarding information obligation

The protection of your personal data is very important to us. Therefore, we process your data exclusively pursuant to the legal regulations (GDPR – General Data Protection Regulation, Telecommunications Act [TKG – Telekommunikationsgesetz] 2003). In this Privacy Statement, we provide information about the most important aspects of data processing on our website.

Contacting us

If you contact us via the form on our website or by e-mail, your data will be stored for six months for the purposes of processing the request and in case of follow-up questions. We do not share this data without your consent.

Data storage

Our website has no online store and offers no possibility for users to create an account.
Therefore, NO personal data such as name, address or credit card or bank information can be stored.

Our website offers an authentication system that allows customers to verify the authenticity of their Vapor Giant vaporizers by serial number and authentication number. This authentication system automatically stores the query number, the user’s IP address, the date and information about the browser used with each request.

This data is stored indefinitely to ensure that serial numbers cannot be checked indefinitely.
The data will not be shared. No external provider is used for the authentication system.


Our website uses so-called cookies. These are small text files that are stored on your device by your browser. They do no harm.

We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognise your browser on your next visit.

If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you can allow this only in individual cases.

Disabling cookies may limit the functionality of our website.

Web analysis

Our website uses features of the Google Analytics web analytics service provided by Google LCC (located in Mountain View, California, USA). Cookies are used to analyse the use of the website by its users. The information generated thereby is transmitted to the provider’s server and stored there.

You can prevent this by setting up your browser so that no cookies are stored.

We have entered into a corresponding contract for data processing with the provider.

Your IP address is detected but pseudonymised immediately (e.g., by deleting the last 8 bits). As a result, only rough localisation is possible.

Our relationship with the web analytics provider is based on the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework.

Data processing is carried out pursuant to the statutory provisions of § 96 (3) of Telecommunications Act, as well as Article 6 (1) letter a (consent) and/or letter f (legitimate interest) of the GDPR.

Our focus in the sense of the GDPR (legitimate interest) is the improvement of our offer and our web appearance. Because the privacy of our users is important to us, the user data is pseudonymised.

User data is stored for a period of 26 months.



You have the option to subscribe to our newsletter via our website. For this we need your name, email address and their statement that you agree to receive the newsletter.

ATTENTION: The newsletter will inform you about Vapor Giant e-cigarettes and other Vapor Giant products.
E-cigarettes are subject to local tobacco laws (in Austria TNRSG, in Germany tabakerzg) or Directive EU2014/40 and may not be advertised to the public.
By registering for the Vapor Giant newsletter, you confirm that you are over 18 years old and explicitly want to be informed about Vapor Giant products.

Please note that the newsletter may not be accessible to minors in your household.

You can cancel your subscription to the newsletter at any time. The link to adjust your subscription settings can be found at the very bottom of each newsletter in the footer area. If you cancel the newsletter your email address will be automatically deleted from our database.

We use the plugin “Newsletter” ( Your data will be stored in our own database and will not be shared or forwarded.


Your rights

Your basic rights include the right to information, rectification, erasure, restriction, data portability, withdraw consent and object. If you believe that the processing of your data violates the data protection law or if your data protection claims have otherwise been violated in any way, you can file a complaint with the supervisory authorities. In Austria, this is the Data Protection Authority (Datenschutzbehörde).

You can contact us at:

Vapor Giant GMBH
Josef-Wilberger-Straße 53, A6020 Innsbruck

Tel.: +43 512 397 008
Fax: +43 512 397 008-8