Privacy Policy

Statement regarding information obligation

The protection of your personal data is very important to us. Therefore, we process your data exclusively pursuant to the legal regulations (GDPR – General Data Protection Regulation, Telecommunications Act [TKG – Telekommunikationsgesetz] 2003). In this Privacy Statement, we provide information about the most important aspects of data processing on our website.

Contacting us

If you contact us via the form on our website or by e-mail, your data will be stored for six months for the purposes of processing the request and in case of follow-up questions. We do not share this data without your consent.

Data storage

Please note that for the purposes of easier shopping and subsequent contract processing by the web shop operator, cookies are used to store the user’s IP data, as well as the name, address and credit card number of the buyer.

In addition, the following data is also stored with us for the purpose of contract execution: your purchases, shipping address, billing address, and wish list. The data you provide is required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you. We do not transfer data to third parties, with the exception of the transfer of credit card data to the processing bank / payment service provider for the purpose of charging the purchase price, to the transport company / shipping company commissioned by us to deliver the goods, and to our tax advisor to fulfill our tax obligations.

After the shopping process is completed, the data stored by us is deleted. If a contract is concluded, all data from the contractual relationship is stored until the expiry of the retention period according to tax law (7 years).

The data regarding the name, address, purchased goods and date of purchase is also stored until the end of product liability (10 years). Data processing is carried out pursuant to the statutory provisions of § 96 (3) of the Telecommunications Act, as well as Article 6 (1) letter a (consent) and/or letter b (necessary for the performance of a contract) of the GDPR.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your device by your browser. They do no harm.

We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognise your browser on your next visit.

If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you can allow this only in individual cases.

Disabling cookies may limit the functionality of our website.

Web analysis

Our website uses features of the Google Analytics web analytics service provided by Google LCC (located in Mountain View, California, USA). Cookies are used to analyse the use of the website by its users. The information generated thereby is transmitted to the provider’s server and stored there.

You can prevent this by setting up your browser so that no cookies are stored.

We have entered into a corresponding contract for data processing with the provider.

Your IP address is detected but pseudonymised immediately (e.g., by deleting the last 8 bits). As a result, only rough localisation is possible.

Our relationship with the web analytics provider is based on the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework.

Data processing is carried out pursuant to the statutory provisions of § 96 (3) of Telecommunications Act, as well as Article 6 (1) letter a (consent) and/or letter f (legitimate interest) of the GDPR.

Our focus in the sense of the GDPR (legitimate interest) is the improvement of our offer and our web appearance. Because the privacy of our users is important to us, the user data is pseudonymised.

User data is stored for a period of 26 months.

Newsletter

You can subscribe to our newsletter through our website. For this purpose, we need your e-mail address and your statement that you consent to the subscription to the newsletter.

In order to provide you with targeted information, we also collect and process information that you provide voluntarily regarding areas of interest, your birthday and your postal code.

You can cancel your subscription to the newsletter at any time. Please send your cancellation request to the following e-mail address: unsubscribe@fis-gmbh.at. We will immediately delete your data in connection with the newsletter dispatch.

Your rights

Your basic rights include the right to information, rectification, erasure, restriction, data portability, withdraw consent and object. If you believe that the processing of your data violates the data protection law or if your data protection claims have otherwise been violated in any way, you can file a complaint with the supervisory authorities. In Austria, this is the Data Protection Authority (Datenschutzbehörde).

You can contact us at:

FIS Group GMBH

Burgenlandstrasse 31, 6020 Innsbruck, Austria

Tel.: +43 512 397 008

Fax: +43 512 397 008-8